Refund Policy

Return, Refund & Order Policy

Thank you for shopping with The Sugar High! Due to the fresh, handcrafted, and perishable nature of our products, all sales are final. Please review the following terms prior to placing your order:

Final Sale & No Refunds unless necessary: We do not accept returns, offer exchanges, or issue refunds once an order has been placed and processed.
Order Accuracy: Please review your order carefully before checking out. The Sugar High is not responsible for fulfilling orders based on incorrect item selections, quantities, or addresses provided by the customer.
Cancellations & Modifications: Once an order enters processing or production, it cannot be canceled, altered, or modified.
Damaged, Defective, or Incorrect Items: If your order arrives damaged, defective, or incorrect, you must contact us within [30] days of delivery at sugarhightreats0@gmail.com. Please include your order number, a description of the issue, and photos of the product and original packaging. Verified issues will be reviewed on a case-by-case basis, and replacements or refunds may be issued at our sole discretion.
Exclusions & Carrier Limitations: We are not responsible for packages shipped to incorrect addresses provided at checkout, lost or stolen packages confirmed as "Delivered" by the carrier, delays caused by shipping carriers or weather, or product melting/degradation from being left outside after delivery.

By completing a purchase with Sugar High Treats, you acknowledge and agree to this policy. If you have any questions before purchasing, please reach out to us at sugarhightreats0@gmail.com.